Cancellation and Refund Policy

This policy applies to paid plans, subscriptions, or digital services purchased from Stoqzy.

Cancellation

You may request cancellation of a paid plan by contacting support. Cancellation will stop future billing where recurring billing is enabled, subject to the billing platform rules.

Refunds

• Refund requests must be raised within 7 days of payment.
• Refunds are considered for duplicate payments, technical payment failures, or cases where paid access was not activated.
• Refunds may not be available after the service has been used for the paid period, except where required by law.

Processing Time

Approved refunds will be processed to the original payment method within 7 to 10 working days, depending on the bank or payment provider.

Contact

To request cancellation or refund, email hub79792@gmail.com with your registered mobile number, payment date, and transaction ID.